Dementia
Continuity is everything. The same carer, the same route, the same cup — familiarity is what makes a day feel safe.
Dementia care →Support at home, arranged around you.
Whether you need half an hour of help with a bath, somebody to take you shopping, or a carer who lives with you, the starting point is the same: a conversation about what would make your week easier.
At a glance
Three kinds of care, one team
Most people start with one and add others as needs change. There is no need to choose in advance — your plan can grow with you.
01
Personal care
Washing, dressing, bathing and continence care, delivered with dignity and without rush.
02
Social care
Companionship, appointments, shopping trips and days out — the things that keep life social.
03
Domestic care
Laundry, meal preparation, deliveries and errands, so the house keeps running smoothly.
Illustrative photograph
Service 01
Personal care
We provide our customers with assistance for daily living, which includes personal grooming support such as bathing, dressing and continence care.
This is the most intimate help anyone can receive, so it is the part we are fussiest about. Carers are matched to you and stay with you. They knock before they enter, they close the door, and they work at your pace — because being washed by somebody else should never feel like being processed.
Typically includes
- Washing, showering and bathing
- Dressing and undressing
- Continence care and changing
- Hair care, shaving and oral hygiene
- Help with getting in and out of bed
- Prompting and administering medication
Illustrative photograph
Service 03
Domestic care
We provide light housekeeping services which include taking care of laundry, meal preparation, overseeing home deliveries and running errands.
Day-to-day upkeep is usually the first thing to slip, and the first thing people are embarrassed to ask for help with. Please don't be. A load of washing put on and a proper hot meal made is often the difference between staying at home and not staying at home.
Typically includes
- Laundry, ironing and changing bed linen
- Preparing meals and drinks, and washing up
- Light cleaning and tidying of the areas you use
- Receiving and putting away home deliveries
- Collecting prescriptions and running errands
- Keeping the fridge and cupboards stocked
Specialist support
Conditions we are registered to support
Our CQC registration covers more than older age. We are registered to care for adults living with the following, and we can build any of it around personal, social or domestic care.
Physical disability
Practical support that protects your independence rather than replacing it, including help to keep up rehabilitation.
Physical disability care →Mental health conditions
Unhurried, non-judgemental support from carers who understand anxiety, low mood, bereavement and isolation.
Mental health care →Learning disability & autism
Support that follows your routine and your communication, at a pace you set. Familiar faces, clear plans, no surprises.
Talk to us about it →Sight & hearing impairment
Help that keeps you connected — reading post, describing a room, arranging interpreters, travelling safely.
Talk to us about it →Live-in care
When visiting care is not enough, a carer moves in with you and provides round-the-clock support.
Live-in care →
Illustrative photograph
How a plan is built
From first phone call to first visit
- You call us. We ask what is difficult at the moment and what you would like to change. There is no charge for this conversation and no obligation afterwards.
- We visit you at home. A care plan is written with you, not for you. If family members want to be involved, they are welcome.
- We match a carer. We tell you who is coming and when, so the first visit is not a stranger at the door.
- We review it. Plans are living documents. If something is not working, tell us and we change it.
About our pricesWe do not publish rates on this website, because the honest answer depends on your assessment, the length and timing of visits, and whether you have local authority funding. We will always give you a written quote before you commit, and we will never bill you for anything you have not agreed to. Call 01268 964605 for a current price list.
Next step
Not sure which service you need?
Most people aren't, and that is completely normal. Tell us what a difficult day looks like and we will suggest something.
Illustrative photograph
Service 02
Social care
Our carers become “buddy guards”. They can accompany clients to shop, to the cinema, or simply spend time at home together so that they don’t feel alone.
Loneliness does more harm to an older person's health than most conditions we are called about. So we treat company as clinical care, not a nice extra. If what you actually need is somebody to argue with about the crossword, that is a perfectly good reason to call us.
Typically includes