About US
We are NOT JUST A CARE AGENCY!Our commitment is unwavering in delivering exceptional home care services to our clients, while also empowering them to make informed decisions about their care preferences. We are dedicated to being a dependable support system for our elderly community when they require assistance, as it aligns with our core mission. Our approaches are distinctive, and we remain steadfast in upholding the highest standards of quality without compromise.
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The Most Trusted Home Care Provider in Town.
Who Are We?
Integrated Support Services Ltd is an innovative domiciliary care company registered in Benfleet, UK that supports the elderly from age 65 and above in their own homes. We provide the conscientious care that your loved ones need so that they can be as comfortable as possible. With our "impact-driven" model, we ensure the best quality of care and attention is given to your loved ones so that you can focus on spending quality time with them and making beautiful memories.
Our Vision
To be the leading care provider for seniors, enhancing their lifestyles through different services to live independent lives.
Our Mission
To provide the elderly and vulnerable adults with top patient-centred care, essential domestic support and focus that helps them remain as independent and connected to the world as possible from the comfort of their homes
Our Values
We are committed to...
Excellence
We provide excellent services to our clients while working closely with their loved ones and family to improve their lives and make them feel at home again.
Respect
Treating our service users, their families and staff with respect are one of our highest priorities. A key part of this means respecting clients’ belongings and personal spaces like their homes or offices.
Independence
We offer first-class caregiving services to ensure that our clients enjoy the highest level of independence possible.
Individuality
We take care of each patient differently, not the “one shoe fits all” approach. We look at each patient's needs and find the best way to take care of them.
Confidentiality
At all times, we respect clients’ right to privacy and treat all personal information with the highest degree of confidentiality
Our Team
At ISS, we have capable hands with several years of experience in the sector. Our special recruitment team goes above and beyond to hire only the most compassionate and experienced carers who are peerless in providing quality healthcare to those seeking assistance. We only employ the best carers to meet the high standard of our service.
We also believe in continuous training for team members, which is provided through a variety of professional resources. We incorporate an evaluation program into our operations so that we can assess our performance, to ensure we are delivering the best quality of care services to our clients at all times.
Every service user is as important as the next and deserves all the love and care. We are here to create long-term relationships with our adult service users in need of assistance or company so that no one has to face everyday life challenges alone!
We provide a complete care package for our clients by collaborating with healthcare experts as well as community and registered nurses to enrich and improve the lives of the elderly.